Returns & replacements

A TAPSYNC card or stand is made to your order — name, finish, destination or Wi-Fi network. We do not take returns on an object that was encoded correctly. There is no “changed my mind” box to send back.

NFC and QR are tested against the destination you gave us. If a Card, Social or Review object opens the wrong TAPSYNC link, write to hello@tapsync.in — that is a software destination, not a reprint.

If Smart Wi-Fi was encoded to the wrong SSID, or the object arrived damaged, write within seven days of delivery with photos. We replace manufacturing faults.

Online card payment is not live yet. Checkout saves the order. We confirm price, GST and ship date before you pay. If you cancel before we confirm payment, there is nothing to refund. After you pay, a refund is only for a fault we accept under the seven-day window above.

The free profile at tapsync.in/p/ is not a physical product. You can change or delete it from the account. There is no refund because there was no charge.